NO PHONE CALLS PLEASE.

GENERAL DESCRIPTION:

The BHUC Director is responsible for the overall clinical and operational leadership of the Behavioral Health Urgent Care (BHUC) program. This role provides direction to the clinical, administrative and nursing teams, while ensuring services are delivered in compliance with North Carolina Medicaid BHUC guidelines. The BHUC Director supports trauma-informed, person-centered care and leads continuous quality improvement efforts.

The BHUC Director will be responsible for: Leadership and team supervision, crisis decision-making prioritization, crisis management and safety oversight, effective verbal and written communication, and knowledge of behavioral health systems and regulations.

WORK DUTIES AND TASKS:

Job Duties:

• 50% - Clinical and Operational Oversight of BHUC program
• 15% - Coordination with prescribers and clinical team for service delivery
• 15% - Compliance monitoring, quality assurance, and documentation review
• 10% - Policy development, staff onboarding, and protocol updates
• 5% - Inventory, medication storage management, and equipment oversight
• 5% - Participation in interdisciplinary team meetings and planning
• Other duties as assigned.

QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS:

• Registered Nurse licensed to practice in North Carolina or Licensed Clinical Social Worker licensed to practice in North Carolina.
• Minimum of 2 years' experience in program management or clinical leadership, preferably in behavioral health or urgent care.
• Experience supervising clinical staff and implementing health protocols.
• Familiarity with Medicaid documentation, compliance, and trauma-informed care models.

In addition to competitive salaries and opportunities for advancement, full-time employees are offered a wide range of benefits to meet their individual needs, which includes:

Medical, Vision, Dental Insurance.

Life Insurance (Paid by Company).

PTO (Paid Time Off).

Paid Holidays.

Longevity Pay.

401K Retirement Plan.

Funeral Leave.

FMLA.

Supplemental Insurance offering through Aflac with Payroll Deduction.

Direct Deposit.

Training Opportunities.

Continuing Education Leave for Licensed Professionals (opportunity to gain free CEU's).

Free Clinical Supervision in Greenville (LCSWA/LCASA/CSAC).